We help you to balance the risks and rewards - reviewing you're arrangements to make sure they're up to the task. Outsourcing is everywhere. It can be highly profitable but also carries high risk - certainly in the FSA's view.
We ensure your outsourcing is managed and controlled to the highest standards. From reviews and monitoring arrangements - through to business continuity in the event of a supplier failure - we work to reduce the risks and maximise the benefits.
We can help you to:
- Build and challenge the business case for outsourcing
- Carry out effective due diligence on prospective suppliers
- Carry out quality assessments and skills audits
- Develop governance and oversight structures to FSA standards
- Negotiate key documentation - including contracts and SLAs
- Develop quality measures and risk management processes
- Develop monitoring controls and specific audit programmes for operational and compliance functions - for example, complaints handling
- Train your personnel in oversight techniques
- Carry out specific reviews for you of key areas, for example: call centres/financial promotions/money laundering prevention/complaints handling
- Review processes and documentation for FSA compliance
- Provide impact analyses of new regulation
- Advise on benchmarking and exit strategies to meet FSA requirements
- Help you to manage the FSA relationship
Support for outsourcing suppliers
Do you carry out outsourcing for regulated entities? We can do all of the above from your business perspective and work with your customer and their compliance people to achieve mutually satisfactory standards, controls and procedures.
We're ready to help
Our specialist compliance services can make all the difference to your business. To discuss the options, or to arrange a meeting, simply call 020 7626 2000 - or fill out our Contact Us Form.
