
The Financial Services Authority (FSA) today welcomed the work done by the Financial Services Skills Council (FSSC) on setting and raising standards, following the publication today of the FSSC guidance on good practice for training and competence (T&C) schemes, 'T&C Standards and Good Practice Guidance'.
Dan Waters, director of retail policy and conduct risk at the FSA, said:
"Whilst the FSSC's good practice guidance on firms' T&C schemes is not guidance confirmed by the FSA, we welcome the continued work of the FSSC and other bodies in the financial services industry in setting and raising standards. The competence of firms' staff has a direct effect on the quality of consumer outcomes, and the effective way that the FSSC sets the appropriate examination standards which underpin our competence requirements benefits the entire market."